Top

Skip links

Gift Cards

A Gift People Crave

When they’re hungry, busy, time-crunched or just because. Firebirds Gift Cards are easy to buy, simple to use, and they’re always in great taste. Even better, our Gift Cards are welcomed at every Firebirds location and suitable for every occasion.


For balance inquiries please call 1-866-498-GIFT (4438)

"

Attention - Please register your gift cards!

We received the following from one of our gift card partners -

Dear Paytronix Customer, We are writing to notify all of you that online hackers have been staging a gift-card related attack, searching for all cards with balances on Paytronix's customer-facing websites. We are taking a variety of steps to protect your customer's stored value balances and prefer to err on the side of protecting your guest data including detecting and blacklisting specific IP address. The hacker strategies are shifting and getting more aggressive. We have carefully weighed the convenience of guest's looking to retrieve their balances and protecting the gift card balances of all of your gift card holders. We have concluded the safest path is to temporarily disable the Balance Without Login pages that allow your customers to check their gift card balances without a username and password. There is no impact on the activity of guests who wish to register and perform activities on the guest pages that are protect by a username and password. We are implementing technology on these pages that will be available in the coming weeks to prevent such risks. If you are affected by this change, we will be reaching out to you directly to address next steps.

Need Help?

You may contact Customer Support through the Online Gift Card Order Support Form or directly via email at firebirdsgrillgiftcardsupport@cashstar.com. Inquiries will be responded to within 2 business days. Or, if you need faster assistance, please contact Customer Support by phone at 855-871-9027 from 8:00 AM to 8:00 PM EST seven days a week.