Roadmap to Career Development
FOH TEAM MEMBER (PATH 1)
Hosts at Firebirds set the standard of our iconic hospitality the moment a guest arrives through our doors until the moment they walk out of our doors.
Server / Bartender
Servers at Firebirds are friendly and attentive, customizing each dining experience to meet and exceed the guest’s expectations.
Team members who exceed expectations are invited to join the Certified Training program to train and develop new team members.
Team members who are entrusted to open / close the restaurant and assist with more responsibilities.
Service Manager / Bar Manager
Responsible for executing quality and value in all steps of service, whether it be food execution, guest relations, or level of service.
Assistant General Manager
Responsible for the daily operations of the front of house functions in a restaurant, including appearance, guest experience, leadership of team members, scheduling of front of house positions, and effective communication with General Manager.
Oversee the entire restaurants operations, including: guest satisfaction, menu execution, achieving company goals, and leading by example.
Outstanding General Managers who exceed expectations will be promoted to Managing Partner